Refund and Cancellation


  1. Amount once paid through the payment gateway shall not be refunded other than in the following circumstances:
    • Due to technical error, payment being charged on the Customer’s Card/Bank Account but the enrolment for the examination is unsuccessful. However, if in such cases, Customer wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.
  2. Company assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances:
    • If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and delayed.
    • If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s).
    • If the funds available in the Payment Account are under any encumbrance or charge.
    • If your Bank or the NCC refuses or delays honoring the Payment Instruction(s).
  3. User agrees that Company, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate his/her account (or any part thereof) or use of the Services and remove and discard all or any part of his/her account, user profile, or his/her recipient profile, at any time. Company may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. User agrees that any termination of his/her access to the Services or any account he/she may have or portion thereof may be effected without prior notice, and also agrees that Company will not be liable to user or any third party for any such termination. Any suspected, fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Company may have at law or in equity. Upon termination for any reason, user agrees to immediately stop using the Services.